The workplace is changing and the way organizations manage and develop people is changing in response. In the last century Industrial Economy, people were hired basically to work with their hands and do what they were told to do. In the new Knowledge Economy, enlightened companies hire people to work with their minds, to think for themselves, to be creative and collaborative, and to add to the collective wisdom of the organization.
We can no longer rely on formal training programs. People need to learn continuously and in the flow of their work which requires the support of the entire organization. The following infographic, designed by ATD, presents the essential elements of the managing-minds approach.