As I usually do at this time of year, I’ve selected five blog posts from the past year that seem to have had the most interest from readers. With the publication of my new book, Minds at Work: Managing for Success in the Knowledge Economy, I have continued to focus my blog posts on a manager’s role in supporting continuous learning for all employees in the workplace. And I have examined an employee’s responsibility for continuous learning in the Knowledge Economy. But I have also been influenced by current events and what a hostile work environment does to individuals, teams, and organizations. Here are the five blog posts I've selected with a short selection from each.
The Purpose of Business is Learning
Yes, the purpose of business is to make a profit, retain customers, be sustainable, satisfy shareholders, and, for some, make a difference in the community. But none of this is possible without learning. At its core, any high performing organization is about learning; continually using new information to become smarter, better, and more effective.
This post was selected by Jane Hart for her 30 Favorite Blog Posts and Articles of 2018. She published the list in her magazine, Modern Workplace Learning Magazine, under the title, “Jane Hart’s Pick of the Year”.
eLearningLearning featured another part of this post. eLearningLearning wrote: …let's revisit @sjgill's fascinating dive into the realities of modern #corporatetraining, and the essential nature of a #learningculture.
Work is No Longer Work. The nature of work is changing. This world is one in which humans no longer make things or fix things or sell things or provide basic services. Work has become mind-intensive instead of hand-intensive.
This post was selected for the “2018 eLearning Learning MVP Awards”. The post is a selection from our new book, Minds at Work. We wrote:
Learning independently. In a company that manages minds, people need to take responsibility for learning what they need to know and do. This means that they need to be aware of what they’re doing now and what they may be called upon to do in the future. They need to know what is relevant for them to learn and be empowered to learn what is necessary today and in preparation for tomorrow. They need to understand that what they learn will help the company meet its business goals. They must be able to develop and maintain their own learning plans and portfolios, and be prepared to act as teachers and mentors for other people in the company. Independent learners are capable of successfully meeting the requirements of learning projects they choose, whether it’s completion and a passing grade, measures of competency, or an actual project deliverable.
For the first time in history, in the last 50 years, most people have been using their minds to produce work. We no longer need to manage hands; we have no choice but to restructure our organizations and change our approach to management and learning to reflect this historic change. In this mind-intensive knowledge economy, we must learn to manage minds to get the smartest, most creative, and most innovative results.
I was asked by LAD Global, in partnership with the Singapore Training and Development Association, to make a short course on evaluation of training and learning available online, for free. This blog post announces the course and provides the links.
I explain the purpose of the course:
My emphasis in this course is on using measurement and evaluation for learning. Much of evaluation in organizations today is still focused on formal training programs and limited to Kirkpatrick’s “level one”. In other words, L&D professionals are using “smile sheets” that measure immediate reaction to classroom instruction, collected at the end of training. Of course, we all are curious about what participants think of our programs and us as trainers. Great to know for marketing purposes…But this information is not particularly helpful to the organization.